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FAQ's
Answers

1. What is phase32?
Phase32 is a web design, banner design and logo design company.

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2. How do you keep your prices so low?
Our quality work is what we are most passionate about. We do not overcharge like some design companies do.

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3. When will my website/design be ready?
phase32 try to complete each project in the shortest possible time so as to not keep the client waiting. We estimate that most project websites will be completed within two weeks maximum.

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4. How do I pay phase32?
You can pay phase32 via our paypal button located on our homepage (bottom left). Paypal is a secure service that accepts most major credit cards.

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5. How do I order services?
Order services from our free quote form here.

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6. What can I do if I'm not happy with my final project?
We work very closely with the client at all stages. If in the event you are not 100% happy with the final release, we will try to find a complete solution until the client is happy.

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7. How do I update my website?
Updating can be done by yourself using any html editor or you could employ phase32 to update your website at a very cheap rate. Details on our homepage.

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8. Do you offer webhosting and email?
For a limited period of time, we can offer webhosting and email services. Please state this when completing our free quote form here.

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9. What files do i receive when my website is completed?

If you ordered a website, you will receive all html pages, css, images, form pearl scripts & any other relevant files.
If you ordered Logo or banner design, you will receive .psd and .fla files.

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10. Which browsers are compatible for my website?
You website will be tested in IE7, Firefox and safari. These are the top 3 browsers which we guarantee compatability, but all major browers should work just fine.

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11. When do I pay phase32?
Payment is made when the client is satisfied with the project.

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12. Why does my company need a website?

The Internet provides many ofthe benefits of many so-called 'traditional' advertising media with several added benefits, including:

1. Global market advertising.
2. Competition with much larger companies.
3. Customer service is only an email away.
4. Reduced costs for non-printing correspondance using E-mail.

These are just some of the reasons to have a website.
Let the World Wide Web boost your business into the next decade now!

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